We were founded in 1941 to meet community health needs in a time when tuberculosis and then polio threatened the well-being of individuals and families. The most difficult times remind us to focus on the essentials:
Live | Grow | Care | Give | Serve
These simple principals have served us well through 80 years of growth, change and innovation. The foresight of our founding families ensured that Hospital for Special Care would stand the test of time. The remarkable dedication of the generations of caregivers who have followed in their footsteps made certain we were equal to all of the challenges we would face, including the COVID-19 pandemic.
Mayor George J. Coyle and Dr. William J. Watson founded the New Britain Rest Home in 1941. The home served as a place of rest for patients with tuberculosis and later served as the primary facility for area victims of the polio epidemic.
The Daughters of Mary of the Immaculate Conception provided patient care at the facility, which became known as New Britain Memorial Hospital in 1943. Rehabilitation programs began in the 1950s, at a time when the iron lung was considered state of the art respiratory therapy. The organization continued to grow to meet community needs for specialized health care, becoming a long-term acute care hospital in 1980 and becoming known as Hospital for Special Care in 1993.
Advances in clinical research specialized care and technology have propelled our mission to rebuild lives through the decades. Today, the continuous involvement and commitment of our founding families, including the Coyles, Watsons, and Daughters of Mary of the Immaculate Conception continue to drive our mission.
Mayor George J. Coyle
Dr. William J. Watson
Diane Chace, Hospital for Special Care Board chair, carries her grandfather’s (Mayor Coyle’s) dedication to community forward each day in her volunteer role at HFSC. Much like her mother, Judith Chace a former board member and current corporator, Diane has devoted a lifetime to the organization.
Dr. Watson’s legacy at Hospital for Special Care is also carried forward by multiple generations of the Watson family. Jim Watson, a long-standing Board member, has been joined by his son and fellow Board member, Mark Watson, MD, in leading HFSC’s contributions to community health. Kevin Watson, MD, brings state of the art respiratory care to HFSC patients as Chief of Pulmonary Medicine. Each serves as a hospital corporator. Family members Meaghan Sengle, Christian Watson and William J. Watson, III also serve as corporators for Hospital for Special Care.
The Daughters of Mary of the Immaculate Conception, once the first nurses on the New Britain campus, have become friends for generations. Mother M. Jennifer Carroll stewarded the relationship until her passing in 2020, providing a home for the hospital’s growing programs at the former Mary Immaculate School, and providing critical moral and financial support in times of difficulty. Today, Mother Janice Zdunczyk continues the tradition as HFSC celebrates 80 years of rebuilding lives.
Joseph Duddy is one of many Hospital for Special Care patients with amyotrophic lateral sclerosis (ALS) participating in the Healey ALS Platform Trial Open Label Extension. He has been receiving CNM-Au8 for the past year.
Challenging times have never slowed the pace of innovation at Hospital for Special Care. Our pursuit of excellence continues to drive growth in both clinical care and research:
Recognized as a Hartford Courant Top Workplace since 2013, including 2020 and 2021.
Partnered with Bloom Energy to commission a 600 kilowatt fuel cell installation at the hospital’s main campus, reducing the organization’s environmental impact, CO2 emissions and water consumption.
Our doors opened in response to the savage toll tuberculosis had on the residents of central Connecticut. Our caregivers opened their arms to care for patients afflicted by polio.
Our mobilization in the face of the COVID-19 pandemic reflected the values we've shared for 80 years. Recognizing the unique vulnerabilities of the medically complex pediatric and adult patients in our care, Hospital for Special Care was the first facility to restrict visitors to reduce the spread of the novel coronavirus. Led in collaboration with a robust team of infectious disease prevention and control clinical experts, our Incident Command immediately took steps to ensure the safety of patients, employees and community program participants.
We loaned ventilators to acute care hospitals across Connecticut to ensure intensive care units had the equipment they needed to treat patients in distress. We launched telehealth services to provide continuity of care to patients with Autism Spectrum Disorder, amyotrophic lateral sclerosis (ALS), Parkinson’s Disease and other disorders, who suddenly found themselves completely isolated. We reallocated staff resources to connect patients and their families through virtual and window visits. We operated at surge capacity for over a year, caring for more patients than ever before.
HFSC also opened a dedicated COVID-19 recovery unit to provide critically needed intensive rehabilitation, ventilator weaning and supportive care for the patients most severely impacted by COVID-19 infection. Patients admitted to the unit reflected the health disparities that COVID-19 helped bring into the national spotlight: patients of color and patients from poorly resourced communities came to us with a higher prevalence of comorbidities, complicating their recovery.
Working together, our experienced team of physicians, nurses, pharmacists, psychologists, respiratory, physical, occupational and speech therapists developed safe and highly effective treatment protocols for recovering COVID-19 patients. Every staff member, from pulmonologists to environmental service team members, followed extensive safety and personnel protective equipment regimens. These thoughtful efforts supported patients in reaching functional and clinical recovery goals, overcoming the disparities present upon admission.
HFSC also advocated successfully for patients to be included in the very first round of vaccinations. Our nurses, pharmacists and physicians, vaccinated patients, team members and our community.
Read our Post-Acute Recovery Brief here.
Hector Laureano was one of the patients who came to Hospital for Special Care’s COVID-19 recovery unit following his discharge from the intensive care unit at an acute care hospital.
He’d been separated from his wife and children for weeks at that point, and would not see them again in person until his discharge from HFSC.
View Hector’s story below.
Sedaya Mayfield was six months old and weighed barely five pounds when she was admitted to Hospital for Special Care (HFSC) in New Britain. Born with Larsen’s Syndome, a disorder of the development of the bones caused by a genetic mutation, Sedaya was the smallest baby admitted to HFSC at the time. She has undergone more than 20 surgeries to address abnormal curvature of the spine and other challenges associated with the disorder, including multiple orthopedic deformities.
Sedaya’s small chest and lungs, combined with her small stature and the curvature of her spine have resulted in respiratory challenges. She relies on a power wheelchair for mobility, has a tracheostomy (a hole in the front of her neck and into her windpipe created surgically to provide an air passage) and requires high flow oxygen therapy at night to improve her oxygenation.
Hospital for Special Care’s pediatric unit, the only long-term acute care unit for children in Connecticut, had been her home since her 2007 admission. The physicians, nurses, respiratory therapists and staff on the unit provided 24/7 medical care for Sedaya and also nurtured her growth and development.
Our community, our world, has lost so many bright lights throughout the COVID-19 pandemic. Each will live in our hearts always and to honor them we will look toward tomorrow with infinite hope.
Hospital for Special Care collects, assesses, analyzes, benchmarks, reports and responds to thousands of unique pieces of information every day, even every hour. Data informs our clinical decisions, our resource investments and our staffing configurations and has a direct impact on each patient’s well-being and experience of care—and leads to outstanding functional outcomes.
Our commitment to data did not change during COVID-19, however our appreciation for different kinds of measures and their impact on patient outcomes grew immensely.
Hiding smiles and other facial expressions behind surgical masks threatened to impact healthy development for pediatric patients. Determined staff learned to be even more expressive with their eyes, hand gestures and body language to support continued development of non-verbal communication skills.
Patients and families exercised immense patience and understanding when in-person visits were suspended to keep patients safe from COVID-19. Virtual visits helped — and there were thousands of them — but all agree: one hundred virtual visits cannot replace one hug from someone you love.
It can take several years for a baby’s lungs to grow strong enough for successful ventilator weaning and some children stay on the pediatric unit through their toddler years.
COVID-19 infection prevention requirements made the separation even more difficult for many families in 2020 as virtual and window visits temporarily replaced the hugs and cuddles families usually enjoyed. Families have now been reunited on the pediatric unit and many have welcomed their children home this year.
The U.S. Centers for Medicare & Medicaid Services (CMS) track key quality measures for Long-Term Acute Care Hospitals (LTCH) to ensure patient safety. Many of these measures are also endorsed by the National Quality Forum, an organization dedicated to the selection of performance measures for federal health programs. Hospital for Special Care reports data directly to CMS and also to the U.S. Centers for Disease Control and Prevention National Healthcare Safety Network.
Hospital for Special Care meets or exceeds national benchmarks for 11 of 12 CMS standards for the most recent reporting periods (quarters one and two of calendar year 2021), including:
Hospital for Special Care’s 30-day post-discharge unplanned readmission rate is more than 15% lower than the National Observed Readmission rate.
Inpatient care and effective discharge planning ensure that our patients have achieved functional goals and have the supportive services they need in the community on discharge. This means they are less likely to have to go to the hospital or emergency room for an unplanned admission after they leave our care.
Hospital for Special Care exceeds national benchmarks in keeping patients free from infections that are common complicating issues for patients at our level of care. This includes Catheter-Associated Urinary Tract Infection (CAUTI), Central Line–Associated Bloodstream Infection (CLABSI) and Clostridium Difficile Infection (CDI).
Our comprehensive infectious disease prevention strategies keep our patients safe from infections that can prolong their recovery and decrease quality of life. The expertise of our infectious disease prevention specialists also helped Hospital for Special Care keep highly vulnerable patients safe throughout the COVID-19 pandemic.
Hospital for Special Care exceeds national standards for protecting patients from skin integrity changes that can result in pressure ulcers or other injury, a common problem in post-acute care for patients with limited mobility.
Extensive clinical attention to wound care, and an ongoing commitment to professional development for all patient care staff focused on keeping skin healthy, mean our patients are 10% less likely to suffer new pressure ulcers or other skin injuries than patients at other LTCHS across the country.
Sincere gratitude to the countless hands and hearts who made and donated thousands of face masks, face shields, ear protectors, bonnets, headwraps and more to protect our patients and staff throughout the COVID-19 pandemic.
Heartfelt thanks to the individuals, restaurants, grocery stores, delicatessens, community groups and so many others who nourished our bodies and souls through the most challenging days… and nights… weekends… and holidays.
Dedication November 1, 2020
Art installation by Diana Lyn Coté
For even a moment, in the stillness of a quiet mind, and with an open heart, Nature can inspire the imagination to create, and to heal.
Ephemeral murals painted in brilliant colors across the sky by the sun, the source of warmth, the source of life.
Firm roots clutch the earth silently reaching with determination, and with resilience, over obstacles, and over time.
As water flows without resistance, surrender to a personal journey of ease.
Nature’s spirit is within us all exuberant joy, love, energy, propelling us forward, connecting us all.
Commissioned by Elliot and Lorna Ginsberg for Hospital for Special Care's Neuromusclar Center, this original art installation by Diana Lyn Cote brings a still moment, a moment of beauty and reflection to our patients, their families and our team members. Elliot's spirit lives on in each individual who is touched by the installation.
We extend our sincere appreciation to the State of Connecticut and to all of the superheroes who came together to expand access to critically needed, high quality care for children and families impacted by Autism Spectrum Disorder. Your generosity makes it possible for our one of a kind inpatient and partial hospital programs to achieve outstanding outcomes for children and families across Connecticut.
Servant leadership, a leadership philosophy originating with Robert Greenleaf’s 1970 essay,“The Servant Leader”, emphasizes service to individuals and teams and puts people ahead of power. It’s a leadership philosophy adopted within many nursing teams and one that reflects Hospital for Special Care’s values. We’ve come to appreciate these principals even more throughout the COVID-19 pandemic and have been fortunate to find volunteers, advocates and friends who ascribe to them as well.
Alina R. Alfirii, MD
Infectious Diseases Specialist,
Scott Leopold, MD
Leanne P. Price, PsyD
Anthony Rinaldi, PhD
Co-Director, Center for Cognitive Health,
Natalie Sajkowicz, MD
Medical Director, Brain Injury
Service and Neurobehavioral Units
Perry Staltaro, PsyD, JD
Congratulations to our six Nightingale Awardees, an award for nurses who have gone beyond the call to provide excellent care to patients, to mentor other nurses, and who have a strong sense of community.
MSN, RN, CNL
EdD, MSN, RN, NPD-BC
RN, BSN, MSN