Lorraine is a highly experienced certified nursing assistant who demonstrates excellence in patient care delivery and customer service skills. She consistently shows compassion to the patients and families on the Trans Rehabilitation Unit. She enjoys helping each and every patient achieve personal and social wellness as they live with a chronic illness. Lorraine devotes her personal time to shop, alter and make clothing items so each patient looks their best to help their overall self-esteem. She encourages patients to take advantage of available therapeutic activities and helps each patient attend an activity that they enjoy. Her customer service exceeds the requirements of her job. She places her unit, peers and patients as number one. Lorraine has been the person who has made it through each snow storm to be there for the hospital community. Her actions set a positive tone for staff relationships and enhance the quality of life for patients. It is with great honor and pleasure that we congratulate Lorraine on her achievement as the employee of the year.
Lorraine was recognized as the Employee of the Month for June 2013.