What should I bring with me when I am admitted to HSC?

In order to participate fully in your therapies we encourage you to dress in comfortable, casual clothing. All clothing should be labeled with your name. In addition, you should bring:

  • Any items that were used on a regular basis prior to your illness, such as eyeglasses, hearing aids, dentures, and the appropriate containers
  • Sturdy shoes or sneakers and loose socks, if appropriate
  • Loose-fitting pants or sweatpants, shirts that are comfortable and easy to put on, undergarments, bathrobe, and pajamas
  • A seasonal coat or jacket, to take advantage of our courtyards and pathways
  • Laundry bag
  • Toiletries
  • Electric razor

What laundry services are available?

Laundry services are available at the hospital, although family members are encouraged to launder patients' clothing. There are washers and dryers on the units to be used by patients and their family members.

Should I keep my own medications with me?

All medications ordered by your physician are provided by HSC and distributed by your nurse. Please speak with your nurse if you have any questions.

Will my personal physician care for me during my stay at HSC?

You will be cared for by a physician employed by HSC who is available to see you frequently and coordinate your care with your Special Care Team. Your personal physician will receive reports on your condition and all the necessary information to continue your care following your discharge.

How often is mail delivered?

Mail is distributed daily, except Sunday. Email availability may be arranged through your Special Care Team.

Will I have my own room?

Most rooms are semi-private. We do have a limited number of private rooms, but first priority must be given to those requiring a private room for isolation purposes or other medical or equipment needs. We make every attempt to honor wishes for private rooms if possible, but a private room cannot be guaranteed for the duration of hospitalization.

Will there be a telephone in my room?

Telephones are provided in all patient rooms except the Neurobehavioral Program (NBP). Only local calls may be made from these phones. For other types of calls, please contact a member of your Special Care Team. Special telephones for the hearing impaired are available. Other needs may be addressed with your case manager.

Will there be a television in my room?

Televisions are provided free-of-charge in all patient rooms except the NBP.

Is there a chapel or religious services?

The Interdenominational Chapel is open 24 hours a day. Religious services are held on Sunday mornings, on holidays, and as otherwise appropriate. The hospital has a Pastoral Care program staffed by chaplains.

Can I go home for a visit?

A home visit may be necessary shortly before discharge in order to ensure that the patient may return to home safely from HSC. Patients may request a day pass to leave the hospital for a visit with their families. Some insurance companies do not allow day passes, as they feel if patients are well enough to return home for a day, they no longer require a hospital level of care.

A member of the healthcare team will speak with you and your family about planning a home visit. Before a visit is planned:

  • Your attending physician must first authorize a pass
  • Your family must be trained to manage your care. Special training may be necessary for a successful visit
  • Your nurse and social worker will discuss any specific issues that relate to your condition with you and your family
  • Your nurse and other team members will review your equipment and medication needs

What does discharge planning mean?

Since our goal is to return patients to the community, a discharge plan is developed for every patient admitted to HSC. Discharge plans vary with individual needs. Most patients are discharged home with home care services, to a day rehabilitation program or to outpatient services. Some individuals are discharged to a long-term care facility. Your treatment will ensure that your discharge plan is well coordinated to enable you to receive appropriate follow-up care.

What kind of communication will my family and I have with my team?

Rehabilitation patients: Ongoing communication with your treatment team is an integral part of your rehabilitation program. Your case manager is your primary link. Each week there will be a Rehabilitation Team Review (RTR), which is an informational sharing session. You are welcome to attend your RTR, but if you are unable to attend, your case manager will speak with you to discuss your program. In addition, a family meeting may be scheduled soon after admission to discuss evaluations and program goals and solicit your input. Family meetings include your physiatrist, case manager, and other members of your treatment team.

Long-term patients: Patients' primary care coordinators (the PCC, a registered nurse) and social workers are the key contacts on all HSC units. Questions related to a patient's medical condition should be directed to the PCC. Other questions may be asked of the unit social worker. When needed, a family meeting can be arranged to offer a patient and family the opportunity to discuss more complex issues with caregivers from all disciplines.